NCSEA Learning Labs

Introducing NCSEA Learning Labs - active learning opportunities for event attendees. During NCSEA Learning Labs, participants will actively engage and interact with presenters as well as fellow participants.
The approach may range from simple activities like role playing, problem solving, or paired discussions, among other ways.

Is Your Office the Happiest Place on Earth?
 

Friday, October 16, 2-3:15 PM ET
Session opens at 1:30 PM EST

Registration is required for this event.  Space is limited.
This session is at capacity.

Building and maintaining a happy, cohesive team is essential to keeping employees engaged.  Engaged employees leads to higher retention, better performance, and more satisfied customers.  Leaders play a critical role in how engaged their employees are.  In this session, Kathie and Laura will share with you the roadmap to employee engagement.  Be prepared to ride the virtual engagement roller coaster by trying out new ideas & activities that will transform your workplace into the happiest place on earth.

Facilitators:

Kathie Bohacek - San Joaquin County DCSS, Program Manager/Outreach Coordinator

Laura Van Buskirk - Placer County DCSS, Director

Motivational Interviewing: Guiding Families to Make Positive Changes
 

Friday, October 23, 2-3:15 PM ET
Session opens at 1:30 PM EST

Registration is required for this event.  Space is limited.
This session is at capacity.

Sponsored by:

Motivational Interviewing is an evidence-based, structured intervention approach that enables the discovery and exploration of challenges and then builds a strengths-based approach to overcome those barriers. In this workshop, we provide information, techniques, and suggestions on how to use Motivational Interviewing (MI) in working with parents to identify opportunities for making positive changes in their family, employment, wellbeing, and living circumstances. By obtaining complete information from parents and guiding them through the process of self-discovery, improve your program’s capability to achieve positive results in the child support establishment and enforcement processes.

Facilitators:

Jill Kiester - Natrona County Child Support, Department Manager 
Colleen Mathias - MAXIMUS, Operations Director
Tricia Thomas - MAXIMUS, Operations Director

National Child Support Enforcement Association
7918 Jones Branch Drive, Suite 300
McLean, VA 22102
Phone: 703-506-2880 | Fax: 703-506-3266 | Email: customerservice@ncsea.org
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